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Dr Ashok Jashapara

Ashok is a senior lecturer at Loughborough University and also our expert in knowledge management and cultural change issues. He has published a book on the subject and brings a unique focus to the area by combining the human and technological aspects of Knowledge Management.

Typical projects include: United Nations Development Programme: Knowledge Management Evaluation of PEMSEA (Partnerships in Environmental Management for the Seas of East Asia). A $30m project involving 12 countries in South East Asia.

Isobel Heaton

Isobel's interpersonal style leaves a fabulous impression on her delegates for years and she builds powerful relationship with people to help them change their perspective of situations and improve how they work with others. Offering consultancy to identify training needs, design and implement training, she also provides policy development for a range of public and private sector organisations in the UK, Asia, Eastern Europe and India.

Her specialist areas are interpersonal skills and trainer training. Organisations include: Boehringer Ingelheim, Boots the Chemist, Nestle UK Ltd, BP Amoco, Logica, The Home Office, Gwent NHS trust and The Magistrate's Courts

Sarah Frossell

Sarah is a business consultant and organisational coach, using her background in learning development, psychology and communication; she works creatively with top teams to align the Vision and Values of business to engage people throughout the organisation.

Sarah focuses on leadership and also is an accredited trainer of NLP trainers running business and learning orientated Practitioner and Master Practitioner programmes. Organisations include IBM, British Airways, O2, WH Smith, Phillip Morris International and Ernst Young.

Alison Milne

Alison has extensive experience in the public sector working with leaders and managers to deal with the changes that are facing such organisations. Facilitating team events and coaching individuals to make shifts in their thinking is fundamental to her approach to supporting cultural change. Organisations include BP Amoco, NHS trusts

Liz Mansfield

Liz provides training, consultancy, facilitation and coaching to clients from a variety of industrial sectors, throughout the UK and overseas.

She works closely with clients to develop and deliver results focused solutions that achieve their business outcomes, in areas such as management development programmes, cultural change programmes, performance management, motivation and communication skills. She is also greatly involved in trainer training

Vince Jones MBE

Vince's work experience has led him to become an expert in change management and his programme of quality initiatives led The Defence School of Transport to be successfully classified as a Centre of Excellence in training delivery. A Master Practitioner in NLP and qualified to deliver various leading psychometric personality assessments; Vince is able to offer innovative training, coaching and personal development programmes designed to initiate and sustain change within individuals and organisations. Vince has delivered on leadership development programmes to organisations as diverse as Ashridge Business College, O2, MoD, Britvic and the FE Sector.

Catherine Knight

Catherine, a psychologist at heart, has worked with a diverse range of clients and in a variety of situations both as an independent consultant and whilst at PA Consulting Group. Frequently this has involved projects spanning different sites, companies and countries, addressing the cultural complexities that impact on performance. Familiar with the challenges faced by managers, she has worked on assignments in creating assessment processes for development and selection, training managers in interviewing and assessment techniques, identifying and developing current and future leaders

Paul Cavender

Paul's background is FMCG and the manufacturing industry in customer facing roles and production management. He provides training in a range of project management and PC related courses being able to bring a pragmatic real world focus to his training delivery and has a real skill in analysing information to ensure the training is designed to meet the real needs of the business.

Fiona Silberbach

Fiona has worked with senior teams from many companies to produce dramatic improvements in thinking, approach and results. Specialising in Leadership development and building on her interpersonal style to create a lasting impression she has designed and delivered training for organisations that include; O2 UK Ltd, the MoD, British Airways, Direct Line Insurance, The Emergency Planning College. Orange, Honeywell Control Systems, The Scottish Executive and The Scottish Courts.

Fiona's credentials include MA in Human Resource Development and is a Master practitioner in Neuro Linguistic Programming. She is a member of the Chartered Institute of Personnel and Development and is presently writing a book on developing Leadership Skills.

Bev Cavender

Bev has a broad generalist management background, established in the Civil Service and developed in the Manufacturing/Retail and Service Industries. She has worked for a number of years as a Management Trainer, and then as a Training Manager, firstly in the Public Sector and then in the Call Centre Industry. She has designed and delivered a wide range of training interventions from front line staff to senior mangers specialising in improving customer service. She has worked with a wide range of organisations including Inland Revenue, MoD, Group Four Securitas, Robert McBride, HighwayOne, Kemutec and Orange.

Bill Johnson

Bill works a strategic level in the development of sales and customer service teams across the globe utilising influencing and motivational skills to facilitate the effective transfer and application of skills and information. An experienced NLP Practitioner with the ability to communicate with people at all levels, using the interpersonal skills required to listen to and understand the other person and articulate information with clarity and sincerity. Organisations include Cable and Wireless (all Caribbean Business Units, Seychelles, Maldives and Bahrain), BT (UK) and Azure, British Gas, Royal Mail (UK), Inland Revenue, Norweb, Blue Volution and NTL (UK)

Ian Barker

Ian predominantly works in the communications arena of how people work together and understand each other. A trainer of some considerable experience, having designed and delivered training to meet the business requirements of many large organisations both in the UK and abroad including Europe, Eastern Europe and Asia-Pacific regions.

With a background of many years in major account management in the IT industry, Ian has been training as a consultant/associate trainer to companies such as Cable & Wireless, Astra-Zeneca, the MoD, Mason Communications, Kendro Laboratory Products Ltd, Honeywell, O2 UK Ltd, Telecommunications of Jamaica and Transport for London. Ian is also a trainer for the CIPD In-company Certificate in Training Practice.

Deirdre Tidy

Deirdre is a training and development consultant who specialises in communication and interpersonal skills development for individuals, teams and organisations using a mix of practical, traditional and innovative approaches.

Her qualifications include; BA (Hons) Business Studies, MSc - Systemic Management and Psychotherapy, Member of the Institute of Personnel and Development and NLP Master Practitioner

Her recent work has included; Executive coaching/mentoring with senior and middle managers covering such subjects as autocue phobia, presentation of self, work pressures, relationship problems, time management. Plus the design, development and delivery of courses for different levels within organisations, up to and including board level.